Four Seasons NYC hotel inspection


I attended a half day seminar at the Four Seasons hotel, located on 57th St off Madison Ave. in New York City. The title was "Behind the Scenes" and it certainly was. This iconic building was designed by I.M. Pei in 1993. We started in the sub basement in the massive laundry area. Next the room service kitchen, lobby, bar, Garden Cafe, shopping area and then to the renovated rooms. All rooms will be completely renovated as of Aug 2016. The FS carefully protects clientele from noise by blocking off the floors above and below the working areas. The hotel is just 23 yrs old and after the soft furnishings are completed, it will have an updated elegant look. The TVs are curved screen, the beds have lighting below and the furniture is upgraded to blond wood and modern accents. The views remain spectacular!

Most of all the customer service is outstanding as I witnessed by being invited to the daily 4pm meeting of the housekeeping/security/customer service employees as they reviewed the next day's arrival of VIP requests. Their attention to each client's details is what makes them a Five Star hotel.

Below from left to right: lobby, Garden Cafe, Spa, renovated room, bathroom


 Phone: 516-660-9374 I Email: joyce@globaljourneystravel.comFacebook

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Joyce I want to thank you for putting in the extra miles for my booking on the Sirena cruise. You have gone out of your way to research and find the best itinerary to suit my needs and ensure that I shall have a great trip. Thank you for spending so much time on finding me the right air flights so that I would not have to travel halfway around the world to reach my destination.

I look forward to traveling to many more exciting places with you at the helm.

- Gillian C. -

With Joyce Novick's skillful planing we: rode a helicopter to a glacier and dog sledded in Alaska, toured palaces in Europe, rode a mule in Santorini, played golf in Ireland,visited Red Square, navigated the canals of Venice, stayed in a castle called Balyfin, biked in Berlin and Barcelona, visited Synagogues in Budapest and Toledo, explored Ephesus, sailed the Greek isles and sunbathed on the Almafi Coast! Joyce Novick is our "Go To Travel Agent". Hopefully many more Global Journeys to come.

- Cindy & Ronnie K. -